Support

Contact

Email theelectricmotorapp@gmail.com. That’s the same address used by “Report a mistake” and “Suggest a listing” in the app.

Frequently asked questions

Do I need an account?

No. There is no sign-in. Open the app and use the tools.

Does it work without a signal?

Yes. After the app has loaded once, the tools, charts, and directory are saved on your phone and work offline. The nameplate scanner downloads about 7 MB the first time you open it; after that it works with no signal. Links to a shop’s website still need a connection.

Where is my data stored?

Job notes, favorites, and settings stay on this phone only. They are not backed up to our servers. Export or share a job if you need a copy. See the Privacy Policy for details.

Why is the app asking for the camera or location?

Camera or photo access is only for the nameplate scanner, and only if you take or choose a photo. Location is only if you tap “Near me” in the directory. You can decline either and still use the rest of the app.

A number or listing looks wrong. What should I do?

Always check values against the motor nameplate, the governing code, and the manufacturer’s data before you do the work. In the app, open the tool and tap “Report a mistake,” or email us with the tool name, what you saw, and what it should be (and the source, if you have one). For a shop listing, use “Report a correction” or “Suggest a listing.”

Can I suggest a shop or supplier?

Yes. Open the directory and tap “Suggest a listing,” or email the business name, website, phone, address, and what they do.

Units and dark mode

Open Settings (gear in the header menu) to switch inch, metric, or both, and to choose light, dark, or match the phone.